Privacy Policy
Last updated: 8 January 2026LisBon Platforms Ltd ("LisBon", "we", "our", or "us") is committed to...
By using LisBon's services, you consent to the practices described in this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Users of LisBon's applications and platforms
- Customers, partners, and vendors who interact with our services
3. Personal Data We Collect
We may collect the following categories of personal data:
a. Identification Information
- Full name
- Phone number
- Email address
- Date of birth
- Government-issued identification where required
b. Financial and Transaction Data
- Bank account details
- Transaction history
- Payment and debit authorization information
- Credit and repayment data
c. Technical and Usage Data
- IP address
- Device information
- Browser type
- Log data and usage analytics
4. How We Use Personal Data
We process personal data for the following purposes:
- User onboarding and account management
- Payment processing and direct debit services
- Credit assessment, trust scoring, and risk evaluation
- Fraud prevention and security monitoring
- Regulatory compliance and audit requirements
- Customer support and communications
- Improving our products and services
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- User consent
- Performance of a contract
- Compliance with legal and regulatory obligations
- Legitimate business interests, including fraud prevention and platform security
6. Data Sharing and Third Parties
We may share personal data with trusted third parties strictly for operational and regulatory purposes, including:
- Payment processors and financial service providers
- Banking connectivity and data aggregation partners
- Regulatory authorities where required by law
- Technology service providers supporting our infrastructure
All third parties are required to handle personal data securely and in accordance with applicable data protection laws.
7. Data Security
LisBon Platforms Ltd implements appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption, monitoring, and internal data protection policies.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights Under NDPR
In accordance with the Nigeria Data Protection Regulation (NDPR), you have the right to:
- Access your personal data
- Request correction or update of inaccurate data
- Request deletion of personal data, subject to legal and regulatory requirements
- Withdraw consent where processing is based on consent
- Object to certain data processing activities
Requests may be made using the contact details below.
10. Cookies and Tracking Technologies
LisBon may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve platform performance. Users may manage cookie preferences through their browser settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes indicates acceptance of the updated policy.
12. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or our data protection practices, please contact us at: